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Mevo Privacy Policy

Last Updated: March 29, 2019

This Privacy Policy explains the information that Mevo collects when you use its products and services, how that information is used, with whom it may be shared, and your privacy choices.

1. Introduction

Who we are and what we do

This Privacy Policy covers the data processing activities of Mevo Inc. (“Mevo,” “we”us” or “our”). We manufacture and sell portable cameras and accessories which allow users to live stream and produce video, and offer related services through our website (https://getmevo.com) and our Mevo-branded mobile applications.

Acceptance and Changes

By purchasing our product, or registering for, downloading, or using our services, you accept this Privacy Policy, which is part of our Terms of Service. We may modify this Privacy Policy from time to time. We will post any modified version of our Privacy Policy at this URL. If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.

2. Children’s Privacy

We do not knowingly collect information of persons who are under the minimum required ages specified herein. You must be 18 years of age, or the age of majority in your province, territory or country, to use our services. Individuals under the age of 18, or applicable age of majority, may utilize the services only with the involvement of a parent or legal guardian, and under such person’s account.

3. Data We Collect About You

We collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as “your data” for short.

Account Information

To create an account, you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Vimeo), you authorize us to obtain account information from the third-party platform.

Financial Information

To buy an item, you may need to provide a valid payment method. Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform (i.e., in-app purchase), the payment method stored with the third-party platform will be charged.

Content

Accountholders may create a profile and upload or live stream audio or visual content. Depending on your privacy settings, this information may be accessed by others.

Other Information You May Submit

You may submit data to us for limited purposes such as ordering a product; requesting customer support; answering a questionnaire; participating in a study; entering contests or sweepstakes; or signing up to receive communications from us.

Automatically-Collected Information

We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device, the web page you visited or search query you entered before reaching us, and your activities. We may also automatically collect data concerning your use of our video devices. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our Cookie Policy.

Physical Products

We collect your shipping address to send you products you have ordered. We may automatically collect data concerning your use of our video devices.

Information Collected by Third Parties

Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or automatically-collected information (in the case of third-party analytics providers and advertisers).

Our apps may allow you to create and use accounts with third-party video hosting and streaming services. The privacy notices governing such platforms will apply to your use thereof. For example, you may purchase a subscription with Vimeo, Inc. (“Vimeo”) and connect to your Vimeo account through the Mevo app. If you do so, Vimeo’s Privacy Policy, available at www.vimeo.com/privacy, will govern your use of Vimeo services through our app. Vimeo acts as an independent controller with respect to personal data collected in connection with your Vimeo account.

We may obtain data from third parties about you. We may combine that data with information that we have collected. For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we may place relevant ads on those services.

4. How We Use Your Data

We may use your data for the following purposes:

We may use algorithms and other automated means to implement any of the above.

5. With Whom We Share Your Data

We share data with third parties as follows:

We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.

6. Legal-Related Disclosures

We may disclose your data in response to official requests (e.g., court orders, subpoenas, etc.) that we receive from government authorities or parties to legal proceedings.

We may share your data with potential transaction partners, advisors, and others in the event our company is, in whole or part, acquired by a third party. In such case, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.

7. Data Retention

We retain your data for as long as you have an account. When you close an account, we will delete its content, including its videos. We may retain logs of automatically collected information (for internal analytics); your email address; your purchase information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.

8. Your Privacy Choices

We enable you to make numerous choices about your data:

Users from certain countries may have additional rights. See Section 12 for more details.

9. Communications from Us

Emails

By creating an account, you consent to receive commercial emails from us. Users from certain countries may have the ability to opt out or opt in at the time of account creation.

Mobile Device Communications

We may, with your consent, send push notifications in our apps. You may disable these by declining them or changing the app’s settings. To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time.

10. Protecting Your Information

We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information.

Users also have a role to play in keeping their data safe. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately.

11. Third-Party Services

We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.

12. International Data Transfers and Certain User Rights

12.1 Location of Data

Mevo is based in the United States. We provide services globally using computer systems, servers, and databases located in the U.S. When you use our services from outside of the U.S., your information will be transferred to, stored in, and processed in the U.S. and other countries. Please note that U.S. data and privacy laws may not be as comprehensive as those in your country. Residents of certain countries may be subject to additional protections as set forth in Sections 12.2 and 12.3 below.

12.2 GDPR (EEA Users)

This Section 12.2 applies only to natural persons residing in the European Economic Area (for the purpose of this section only, “you” or “your” shall be limited accordingly). It is Mevo’s policy to comply with the EU’s General Data Protection Regulation (GDPR). In accordance with the GDPR, whenever we process your data for one of the purposes described in Section 4, we have determined that there is a lawful basis for that processing activity.

We may transfer your personal information from your home country to the U.S. (or other countries) based upon our use of Standard Contractual Clauses (also known as “Model Clauses”) where appropriate.

You have the right to: opt out of non-essential cookies (see our Cookie Policy); access, correct, delete, restrict, or object to our use of your personal information; be forgotten; port your data; and withdraw consents. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person’s rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.

We are committed to working with you to obtain a fair resolution of any privacy related issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.

12.3 California User Rights

California residents have the right to opt out of disclosing information to third parties for the purpose of allowing such third parties to directly market their products and services. At this time, we do not engage in this type of disclosure. If you have questions, please contact us.

13. How to Contact Us

For any questions, inquiries, or complaints relating to your privacy, please contact us by email or at:

Mevo Inc.
19 Morris Avenue
Brooklyn, New York 11205